Patient Policies & Important Information

  • I provide physical therapy services on a cash-based, self-pay basis.

    • I do not bill insurance plans, including Medicare or Medicaid.

    • Payment is due at the time of service.

    • Patients are responsible for the full cost of care.

    Physical therapy services include evaluation, assessment, and treatment of functional mobility impairments. This may involve movement, exercise, manual techniques, and education. While care is tailored to each individual and provided with appropriate clinical judgment, there is always some risk associated with physical activity. By choosing to participate in care, you acknowledge and accept these risks.

    If you ever have questions about your plan of care, expected outcomes, or alternatives, please ask — informed decision-making is important to me.

  • This practice is out-of-network with all insurance plans and does not submit claims on your behalf.

    • You may request a superbill to submit to your insurance company for possible reimbursement.

    • Reimbursement is not guaranteed and depends entirely on your insurance plan.

    • You are responsible for understanding your insurance benefits.

    Medicare beneficiaries:
    This practice does not provide physical therapy services to Medicare beneficiaries.

    • Payment is required at the time of service.

    • Accepted forms of payment include credit/debit cards and other electronic payment methods.

    • Packages or prepayment options, if offered, will be clearly outlined in advance.

  • Under federal law, you have the right to receive a Good Faith Estimate of the expected cost of services if you are uninsured or self-pay.

    • This estimate outlines anticipated charges before care begins.

    • Actual charges may vary depending on the services provided.

    If you receive a bill that is $400 or more than your Good Faith Estimate, you may dispute the bill.

    You may request a Good Faith Estimate at any time before scheduling services.

  • Your appointment time is reserved specifically for you.

    • Please provide at least 24 hours’ notice if you need to cancel or reschedule.

    • Appointments canceled with less than 24 hours’ notice, or missed appointments, may be charged the full session fee.

    This policy helps ensure availability and fairness for all patients.

  • Some services may be provided via secure video or phone-based telehealth platforms.

    By participating in telehealth services, you understand that:

    • Telehealth may have limitations compared to in-person care.

    • You are responsible for ensuring a safe, private environment during sessions.

    • You may decline or discontinue telehealth services at any time and request in-person care if available.

  • Your privacy matters.

    • Your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA).

    • Information is used only for treatment, payment, and healthcare operations unless otherwise authorized by you.

    • You may request access to your records or ask questions about how your information is handled at any time.

    A full Notice of Privacy Practices is available upon request.

If you have questions about these policies or want help deciding whether this practice is a good fit for you, please reach out. Transparency and clarity are important to me.

These policies are designed to keep care straightforward, transparent, and focused on what matters most: your recovery.